Excellent customer service at this hotel from staff, especially the wonderful Katia, who go out of their way to make you feel welcome. Initial issue with the room was resolved immediately. The new room was quiet, cool and spacious. Beds were pretty good, Smart TV worked well. Free continental breakfast provisions available in the foyer each morning. Tea and coffee facilities are excellent. Sydney is not the cheapest city to visit but 28 Hotel is really good value. It's also within walking distance to Haymarket, including the interesting Paddy's Market, Chinatown and the main George Street. You will have a good stay here.
Nick
december 2024
It's very convenient, around 10 minutes' walk to train station and light rail station. Also, around 10 minutes' walk to Haymarket and China town so food is not a problem. There is a free light snack served for breakfast and a good coffee machine where you can enjoy coffee and tea 24 hours for free. The staff are all friendly, if there are room amenities that you need example shower cap and bedroom slipper, which is not in the room, you can request it at the front office. It is complimentary.
Hooi
september 2024
This hotel has a nice boutique feel. It's got nice big rooms and there was everything I needed for one night. I really liked being able to get home and had a great sleep in the comfy bed. From hotel door to airport gate was 30 mins so you can't argue with that. It's very convenient for Central.
Nicola
maj 2022
The 24/7 coffee bar and the grab-and-go breakfast were lovely perks. The staff members were helpful and I really appreciated that they held my luggage for a few hours both before check-in and after check-out so I could go out for meals unencumbered. The hotel is on a side-street near Central station so it was an easy daily walk to Darling Harbour, China Town and surrounds, and I didn't hear any traffic during the night so it was a great location and quiet.
Cacia
september 2024
The location of the property to a lot of restaurants, but also to Central Station was very convenient. Room was lovely and clean very simple very basic. The bed was extremely comfortable. The bathroom Had a very large shower but just be careful as the showerhead is in the centre of the shower so it can spill out into the bathroom all over the floor.
Demi
oktober 2024
Convenient location: Close to central station so convenient to take public transport to visit places in Sydney. Easy to find restaurants at reasonable price. Coffee machine is good for making coffee, tea and hot chocolate. I enjoyed apple and nut bars as complementary snacks during my stay.
Thu
januari 2025
Everything was perfect Close to central railway station in walking distance Close to Chinatown and Haymarket Everything is in walking distance from shops to restaurants to trams Very clean had everything you needed Beds comfortable Had a complementary coffee machine with different types of coffee pods and different teas in the lobby In the Morning they have breakfast bars and different types of pastries and fruit available complementary also This was my second time staying at 28 Hotel definitely recommend and will be back next time I'm in Sydney Thank you 😊
Michelle
augusti 2024
The bed was very comfortable and the location perfect for me. I had an early train from Central Station the following morning and it was an easy 10 minute walk max. The room was very spacious but not much room to hang clothes. There was a kettle and cups in the room, but no coffee. However it turns out you can help yourself to coffee from the pod machine any time you want. The booking said 'no breakfast option' but the coffee machine is there and they put out various pastries, biscuits and cereal bars, so I would call that a breakfast. Good security features. Don't let the surroundings put you off, I felt very safe.
Janet
juli 2024
I have stayed here before because of it's great location close to the central station. Rooms are basic but comfortable and clean and have everything you need and the coffee machine and breakfast pastries are handy if needed. Staff member on checkout was very helpful and friendly and the airport shuttle bus driver was very efficient and friendly at a great price.
Diane
september 2024
The location is very close to the train station (about a 10 minute walk), which makes it very ideal, it's also in a quiet area of Sydney. The room was quite spacious and had a desk, chair and double bed, the bed was rather uncomfortable, but for the price and location I really can't complain. The bedding and pillows were clean and stain free, and the towels were soft and fluffy. There was plenty of toilet paper in the bathroom for the stay, and the towels were replaced daily. There were plenty of lights, including 3 lamps and 1 overhead light. The staff were friendly and helpful, letting me know when breakfast was, etc. They provided free fresh fruit 24/7 in the lobby for guests, which was a pleasant experience. When walking to the front desk, I never had to ding the bell to get their attention, they would just appear as I stood in front.
Shara
april 2024